I am a new owner on the site and it offers everything. Nice pool, tennis court, football pitch, clean, great food adult only bar and family entertainmet. Also has a sauna steam room and gym everything all on site cant fault it.
Booked for Christmas (2018) From the off set we were very impressed not only with the Van but the site. Staff at reception were very friendly and accomodating the site was lovely an clean and the van was amazing...Could not fault! But we had a down fall on the thursday before we left. We decided to eat in the pub on site, my son and his girlfriend headed off before us an asked what time the last food order would be taken an they were told 8.45pm. We ordered at 8pm to be told no more orders were being taken yet the lady in front had just ordered. To say we were not happy is an understatement even though we informed them of the previous times given. We just sat down an knowing we were not happy we were waved over an told we could order. 80 Food order money taken....around 20mins later the lady and her friend ahead of us had their food, 40mins later we were informed something went wrong our order hadnt gone through ( although the money was taken off my credit card) an the chef had gone home!!! To add insult to injury...money given back in cash, No offer of free drinks etc for inconvenience and had to try and find a take away that delivered there ( as been refused earlier in the week) along with having 2 starving kids!! If it werent for the site an van itself after that I would be very weary of returning.
Amazing holiday park!! Holiday home is clean and cosy..plenty to do! Having a good new year
Fantastic place for a family holiday. Immaculate caravans with excellent attention to detail in surrounding area. Very clean and tidy. Staff very friendly and receptionist extremely helpful. Would recommend to anyone planning a visit. Only small thing would of liked a mat in the bathroom and a mirror in main bedroom.
We have come out of season with a 13mth old and it has been lovely. Nice and quiet everyone friendly. The only thing that let this place down was the food sorry but its nothing special for such a lovely site. Our lodge is gorgeous, I said to my husband I could live here but I would make your own or eat out for food. Lady on reception when we came was lovely, really helpful and friendly. Bar and club staff lovely, would recommend staying herPS you need new batteries in the baby toys
New Pines Holiday Home Park is a UK Campground based in Rhyl, Wales. New Pines Holiday Home Park is located at Dyserth Rd, Rhyl LL18 4DY, UK.
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