Lovely little restaurant family run meal was delicious plenty of time between courses 3 courses 28 for two hidden little gem in rhyl and it's a bring your own drinks
We've been many times and there are many other Indian takeaways within a few minutes away from home but we choose Asha's which is about 7 miles away as it had good reviews and we had a few good meals both in the restaurant for birthdays and to collect as takeaway. However, the last few times we ordered, they haven't been great. Firstly, we ordered nearly 30 of takeaway food and the veg rice was so burnt, I couldn't eat it. I had to microwave rice I had in the cupboard and was disappointed. You could taste burnt pan and it should really have been thrown away and remade. It was too far to send back so we left it and gave them the benefit of the doubt and visited again as my partner had a 15 voucher from work he could use in any restaurant but could not exceed 15 so we asked for 2 separate bills as we needed more than 15 of food. As my partner was on the way home from working away and we have small children, I asked the food to be delivered and they explained there was a small charge of 1.50 due to the distance. Considering we were spending around 30 again I thought this a little unreasonable but didn't comment as it'd save me taking the kids out of the house and agreed to pay the charge. When the food was delivered, the driver asked for more than I had added up and as I'd got the correct change ready I had to mooch for change for the difference and again thought nothing of it and that I'd just added the total wrong. The driver left and I looked at the bills and noticed we'd been charged twice for delivery, one on each bill despite being the same order to the same address. Again, I just left it and did not complain and thought maybe this was the process. The final time we ordered a week ago for our anniversary as a takeaway to be collected as we couldn't bring the baby out too late. We let our 5 year old son stay up later to eat with us so I decided to take him with me to collect the order. We were told the food would be 30 mins but ended up waiting more than 50 mins, taking the time to 6.50pm so I was already worried my son would be kept up too late but let it slide as I understood it was Saturday and they did seem busy. Plus, as the food is usually so nice, I didn't mind waiting for a good meal. The order was brought out and I noticed there was only 1 naan box and we ordered 2 so checked with them. I was told the other naan was in the bag so thanked them and left. At home in the bag, one lid said 'korma' and one 'butter chicken' but we had ordered a madras and butter chicken. I opened the tray to find my partner had been given korma instead of madras. This would literally be the last thing my partner would order on an Indian menu as he eats spicy curries. He was gutted so I politely called them thinking they might have made a genuine mistake. I thought they might offer to deliver a madras instead. I explained that I had got my order home and had the wrong curry. I was immediately asked in a rude manner, 'what was wrong?' so I explained we ordered madras and had a korma. I was told I had to bring the korma to Rhyl to get a madras so I explained I had come about 7 miles and the rest of the food would be cold when I got back and that I had brought my son with me and it'd be late for him to eat so their reply was again I'd have to bring the curry back. I asked if they'd mind bringing a madras. I was told they couldn't afford to send a driver as they had people off and only 2 drivers and he was busy and had been on his own. I suggested just the curry be refunded to my card instead (trying to be reasonable as I work in a food outlet and understood) and was again told I had to bring the korma back to get a refund for the korma!? Repeating he was busy. No apology, no reasonable offer to rectify the problem. Good food when orders right, terrible customer service. So rude on the phone and I won't be going back again. Enough chances and my naan was plain when I got off the phone not garlic cheese that I'd asked for! 32 for a wrong order! Such a shame. Hope someone didn't get madras instead of korma!
Excellent food, service with a smileNice bit of spice after a cold day outside.
Looks like your typical high Street cafe so not your normal Indian restaurant but don't let the looks fool - the food here was excellent. Usual Indian menu so plenty of variety but no alcohol so I guess that's the only down side for me.
Its only got a 1 Food hygine.This place was okay. Drinks 8/10.Service 9/10.Price 10/10.Food 5/10.Clean 5/10.Times 5/10.Staff 9/10.They try too be friendly and the Service is good Food looks, Smells and was Not bad.
Asha's Indian Tandoori Restuarant is a UK Restaurant based in Rhyl, Wales. Asha's Indian Tandoori Restuarant is located at 47 Wellington Rd, Rhyl LL18 1BD, UK.
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