Went into this post office today to renew our passports, Linda was so helpful, friendly and chatty it made a change to be served by someone who goes the extra mile. It only took us 15min from start to finish for both of us to have pictures taken, old passports to be sent back, forms done & paid. Thank you.
Super friendly staff, Im in there all the time
I wish we had the excellent level of service there was at the old Wellington Road post office, instead we have a disappointing high street post office that's annoying most people who visit there. Hoping that the overall level of customer service will soon improve to everyone's satisfaction.
The worst service I have ever encountered in a Post Office, totally lacking in basic customer service skills. I think they know this to be the case, but don't seem to care.
The only good thing about my visit was I didn't have to wait long as they were not busy. I approached the counter and asked if I could pay an amount off my argos bill, (using my manners) the cashier repeated my request and that was the only correspondence I got from start to finish, during my visit the staff were talking to each other about the jobs they were doing next, I was handed my completed paperwork without being looked at or thanked, I stood for a couple of seconds and said "Thank you" in a louder than usual voice to make my point, but still got no response. Very very bad customer service and very very rude staff, I will not be returning to this branch again.
Rhyl Post Office is a UK Post Office based in Rhyl, Wales. Rhyl Post Office is located at 32-34 High St, Rhyl LL18 1ET, UK.
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